Ring! Ring! Me: I.T. Department. This is Daniel. How can I help you, today? Caller: Hi. I’ve got this laptop from my employer and I want to be able to log into it. Me: What do you mean? Caller: I have this laptop. My employer gifted it to me, when I was...
At the beginning of each year, a group of global innovators meets. They introduce and show off breakthrough technologies. It’s done at the Consumer Electronics Show (CES), which is typically held each January in the U.S. This year, over 3,200 exhibitors from 173...
Companies both large and small share this one cybersecurity problem. They have computers that are still running older operating systems (OS). Staff might use these devices only occasionally. Or the company may be running customized software that won’t run on newer OS...
The need to back up data has been around since floppy disks. Data loss happens due to viruses, hard drive crashes, and other mishaps. Most people using any type of technology have experienced data loss at least once. There are about 140,000 hard drive crashes in the...
Ring! Ring! Me: I.T. Department, this is Daniel. How can I help you? Caller: Hey, Dan. It’s me, Terry? At Acme Reliable? I need your help, like now. Are you available? Me: Hello, Terry. Sure, I’ve got some time, before my next remote session. What can I...
