Backups Create Contract

Backups Create Contract

Ring! Ring!   Me: I.T. Department, this is Daniel.  How can I help you, today?  Caller: Hey, Dan!   It’s me, Terry.  I did it, again!   When can you get over here?  Me: Refresh my memory, Terry.  What did you do, again?  Terry: I told Jane and Margot to install...
Managed Services and a 6 month free trial

Managed Services and a 6 month free trial

Ring! Ring!   Customer: Thank you for calling Acme.  This is Karen.  How may I direct your call?  Me: Hi, Karen!  This is Daniel with Indy’s I.T. Department.  Is Terry available?  Karen: Oh, Hi Dan!  Say, I was just thinking about sending you an e-mail.  My...
Four Months Over Due – No service without payment

Four Months Over Due – No service without payment

Ring!  Ring!    Me: I.T. Department, this is Daniel.  How can I help you, today?  Caller: Hey, Dan!  It’s me, Terry.  Over at Acme.  I need your help.  Desperately.  Me: Hello, Terry.  Just a moment, please.  I need to check your account status in Quickbooks.  Terry:...