What You Didn’t Know You Should Know

Top Technologies Transforming Customer Service Today    

Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must...

What Is the Most Secure Way to Share Passwords with Employees?

Breached or stolen passwords are the bane of any organization’s cybersecurity. Since you can’t get around passwords, how do you share them with employees safely?

Top Data Breaches of 2023: Numbers Hit an All-Time High

The battle against cyber threats is an ongoing challenge. Unfortunately, 2023 has proven to be a watershed year for data...

Ring Ring!

What is Ring Ring?

Welcome to “Ring Ring” – tales from the IT Jungle. In these series of posts, you’ll get a glimpse into the actual conversations between clients, “wannabe” clients, prospective employees, and more. Names and company names have been changed to protect the guilty and the innocent.