Installing Indy’s I.T. Department’s Support Agent

Download and install the Support Agent for Indy's I.T. Department's free monitoring of your computer system. First, visit http://Indysitdepartment.com/downloads. Select, download and run the AgentSetup.exe program. Follow the images, below to install the support agent. ** If you receive this 'Fix Identity' notice, please stop and contact Indy's I.T. Department at 317-560-4443 or via e-mail [...]

By | 2017-06-07T10:40:03+00:00 June 7th, 2017|Business, Documentation, Monitoring, Policies, Services|0 Comments

How to Backup Single User Data on a Windows 8 Systems

A Facebook conversation today lead a contact to ask how to perform a Windows 8 backup. This lead to a few questions and answers and a promise to create this blob post. So, let's just jump into it. Before getting started, we need to recognize that Microsoft removed the NT Backup utility from Windows 8. [...]

By | 2017-02-02T18:49:14+00:00 February 2nd, 2017|Backups, Business, Business Continuity, Documentation, Policies, Procedures|0 Comments

10 Reasons to get a Tune-Up

If your company has never had a Network Tune-Up then you may not realize all of the immediate benefits that you will receive upon its completion. Below are ten of the most compelling benefits to your company. As you know, a tune up will not solve all problems. The tune up catches problems early, before [...]

10 Benefits of Managed IT Services

The problems with traditional IT Services are that they operate in a "Break-Fix" or "Pain=Pay" model. When something is breaks, you call someone to fix it. When you are in pain, they track their time and materials for the repair process. Often a close relationship is never established, so the technician may not be familiar [...]

By | 2016-12-06T09:34:57+00:00 December 6th, 2016|Business, CIO/CTO, Documentation, Policies, Procedures, Services|0 Comments

The 4 C’s of Business Continuity Planning

If you have or run a business, then you have had those nights of no sleep, as you worry about 'What if'. Every business owner has had these worries. Ranging from 'What if the weather guy is wrong and we are hit with a blizzard?' to 'Fred is my strongest employee. What would we do, [...]

Why hire a Managed Services Provider?

Let's start with a simple scenario where a company has Jenny who is paid $20 an hour whose computer has stopped working. He spends 15 minutes, rebooting and such, trying to fix the issue himself. When that fails to resolve the issue, Jenny contacts Bill, the 'computer expert' on the staff, a lower level person [...]

Workstation Backup – What to include?

Previously, we discussed the necessity of documenting backups, what was included, where the backups were stored with the time and frequency of those backup jobs. With the growth and accessibility to 'always on' cloud backup solutions, such as DropBox, Google Drive, OneDrive, Mozy and Carbonite, many people are not getting the full experience they need [...]

By | 2016-11-04T11:26:44+00:00 May 15th, 2016|Backups, Business Continuity, Documentation, Readiness, Security|0 Comments

Backups — Documentation

With most every client I take on there are two weaknesses I can count on encountering. Documentation and Backups. In the years I've been operating as a consultant, new clients have had little or no documentation of their computer systems. The documentation is at the previous consultant's house, in his head or does not even [...]